Repair Service Guide
Our products come with a 12-month warranty (excluding damage caused by human factors). In the case of intentional damage to the product leading to the need for repairs, customers can arrange for maintenance after a factory assessment based on the specific situation, and the customer will bear the cost. Damage caused by force majeure is not covered by the after-sales service.
Non-human damage refers to performance malfunctions, hardware power failures, no sound, inability to charge the charging case, etc. Human damage refers to scratches on the metal surface, malfunctions caused by dropping, water entering the internals, etc. Force majeure refers to natural disasters such as floods, earthquakes, typhoons, etc.
The after-sales three guarantees include the following services:
1. Within 7 days from the day after you sign for the product, if there is a performance failure, after confirmation by the OF HUNGER after-sales service center, you can enjoy free return, exchange, or repair services.
2. Within 8-15 days from the day after you sign for the product, if there is a performance failure, after confirmation by the OF HUNGER after-sales service center, you can enjoy free exchange or repair services.
3. Within 12 months from the day after you sign for the product, if there is a performance failure, after confirmation by the OF HUNGER after-sales service center, you can enjoy free repair services.
Note: The data cable is a random consumable of the product and has no warranty period.
If you have any further questions,
please contact customer support at